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How signs and posters improve a customer's shopping experience

By Michael Zhang


Irrespective of how good the product, brands will stay unseen without the proper signage, it's essential to let the general public know where their business is and what they offer. This is especially so for brands that decide to trade within huge malls such as John Lewis, for whom E-Handsome advertising has just recently supplied with a number of light box for illuminated graphics and signs in Oxford Street and Big Apple.

Signage is not just vital in identifying a brand for existing customers, but is furthermore used to attract new shoppers. With the right blend of signage and graphics, brands may be able to market their products toward consumers of competing brands and convert them into customers of their own, which is essential in a dept store that houses numerous high end shops all selling an analogous product.

As well as helping in brand identification, sign and graphics are also used to help buyers navigate their way through each dept and at last to the point of sale. If signage is confusing or misleading, the customer will have a poor experience and will probably become frustrated and not return; illuminated graphics and indications are bold, eye-catching and the ideal navigation tool.

There are a range of paths to display poster and logo light boxes, a preferred system selected by John Lewis when redesigning their Premium Beauty dep..

A well recognized manufacturer of display light boxes and other high quality promotional and marketing products managed a new light box campaign for MINI. The light box, fixed with backlit PVC banner print, was installed in the Derby BMW Mini showroom.

Incorporating signage into a trellis framework allows shoppers to see through to other departments while having the ability to easily distinguish individual brands-by adopting this strategy John Lewis has managed to improve their customers' overall journey and experience in their stores.




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